Three decades of mobile phone diffusion, thousands of mobile-phone-based health projects worldwide (“mHealth”), and tens of thousands of health applications in Apple’s iTunes store, but fundamental questions about the effect of phone diffusion on people’s healthcare behaviour remain unanswered. Empirical, theoretical, and methodological gaps in the study of mobile phones and health reinforce each other and lead to simplifying assumptions that mobile phones are a ubiquitous and neutral platform for interventions to improve health and healthcare. This contradicts what we know from the technology adoption literature. This thesis explores the theoretical link between mobile phone diffusion and healthcare access; develops and tests a new multidimensional indicator of mobile phone adoption; and analyses the effects of phone use on people’s healthcare-seeking behaviour. My mixed methods research design—implemented in rural Rajasthan (India) and Gansu (China)—involves qualitative research with 231 participants and primary survey data from 800 persons.

Authors
Marco Johannes Haenssgen